Nefab’s Service Centers play a central role in translating circular economy principles into daily operations. Since 2023, the Service Center in Atlanta, Georgia has supported customers by extending the functional life of industrial wooden packaging and enabling more responsible end-of-life management of packaging materials.
At the core of this model is industrial crate repair. By repairing and returning wooden crates to service, Nefab reduces the need for new packaging production while helping customers lower waste generation and associated emissions. Repair-first solutions keep material loops short and deliver both environmental and cost benefits compared to single-use alternatives.
Beyond repair, the Service Center functions as an operational hub for material recovery. Packaging that cannot be repaired is dismantled on-site and systematically sorted by material stream. Paper and corrugate, foam, and wood are then directed to specialized, approved recycling partners, ensuring that materials are recovered and reintroduced into value chains whenever possible. This approach allows Nefab to manage multiple waste streams efficiently while minimizing landfill disposal.
Through close collaboration with customers, the Atlanta Service Center processed 46,141 crates in 2025, with nearly 90% successfully repaired and returned to use. This repair-first approach significantly reduces the demand for virgin raw materials and supports customers in meeting their circularity and waste reduction goals. Crates are designed for multiple repair cycles, maximizing reuse before recycling becomes necessary. This integrated approach, combining repair, sorting, and recycling, further reduces reliance on virgin materials and supports customers in achieving their waste reduction and circularity objectives.
Building on proven results in Atlanta, Nefab is aiming to replicate this Service Center model in additional regions, aligned with customer footprints and operational needs. Scaling these capabilities will strengthen Nefab’s ability to deliver circular packaging solutions globally, while driving material efficiency, cost savings, and measurable environmental impact across industries.
